What do i do next?

Most frequent questions and answers

My loved one has died unexpectedly

When someone dies unexpectedly, it is quite normal for the Coroner to be involved, especially if the person who has died has not been under a Doctors care within the last 14 days.

Her Majesty’s Coroner is automatically involved and an investigation is begun. If your loved one has not been under a Doctors care on a regular basis, the emergency doctor, or any police involved will inform the relevant Coroner’s office.

Please inform the police officer present if you would prefer Cherish Funeral Directors to attend. We will then lease with the Police and arrange to take your loved one to the Coroner’s chapel of rest for you.


Once the Coroner informs you that your loved one can now be taken into the funeral directors  of your choice, contact Cherish Funeral Directors and we can arrange for your loved one to be brought into our care.

My loved one has died in hospital

When a death occurs in hospital, the staff nurse will arrange a Doctor to issue the Medical Certificate of Death. You will need to collect this together with any personal belongings. Contact Cherish Funeral Directors and we will arrange a suitable time to discuss your requirements and arrange to bring your loved one into our care.

My loved one had died in a nursing home

When  death occurs at a nursing home, the nursing staff will liaise with the Doctor and then contact Cherish Funeral Directors on 01922 631385

Call us now on 01922 631385 (24 Hour Service)